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Sign in and activate your account

Use the CloudVerse identity screens to sign in, activate an invitation, or recover access.

Sign in

  1. Open the CloudVerse login page.
  2. Choose the sign-in method available to your organization. The frontend supports standard login and an SSO flow; provider buttons may include Google, Microsoft, GitHub, or Keycloak when configured.
  3. Complete your identity-provider prompt.
  4. CloudVerse opens the application for your active organization.

Administrators can configure SSO from Organization > Overview > SSO when the required permission is available.

Activate an invitation

  1. Open the activation link from your invitation email.
  2. Follow the activation page prompts.
  3. If required, use Set Password to create a password.
  4. Sign in after activation completes.

If the activation link has expired, the frontend shows an expired activation page. Ask an administrator to resend the invitation.

Reset a password

  1. Select the forgotten-password option on the login page.
  2. Submit the email address associated with your CloudVerse account.
  3. Open the reset link sent by CloudVerse.
  4. Enter and confirm the new password.

Access considerations

Signing in does not guarantee access to every module. Product navigation is filtered using view and navigator permissions. Your active organization also determines the data and pages available.

Troubleshooting

  • If login loops or returns to the login screen, clear stale CloudVerse cookies and retry.
  • If SSO fails, confirm you are using the organization’s configured identity provider and approved email domain.
  • If you receive a restricted-access message, contact an organization administrator.
  • See Login and access issues.