Filters return unexpected results

Empty or incomplete results

1. Use the page’s reset or clear action.
2. Confirm the date range and granularity.
3. Check the active organization and currency.
4. Add filters one at a time.
5. Verify provider and account before selecting dependent region or service values.
6. Check saved-view scope, Perspectives, tags, and advanced filter expressions.

Advanced expressions can combine provider-specific fields, keys, and values. An incorrect provider, field, operator, or tag value can remove all records.

Totals do not match another page

Compare:

• date range and time zone;
• cost type;
• granularity;
• currency;
• provider/account/service scope;
• allocation or Perspective scope;
• credits, discounts, tax, and commitment treatment;
• data refresh time.

Two pages with different datasets or cost definitions are not expected to have identical totals.

Filter dependency examples

Filter	Dependency
Region	Provider and account selection can change the available regions.
Service	Provider selection can change the available services.
Tags	Tag keys and values depend on the selected provider, account, and date range.
Perspectives	Perspective rules can include or exclude resources before page-level filters apply.